FAQ

 

1- have technical a question about an older version (...)?

There is no technical support for any version prior to D7e.

2- After installation the older free version (prior to 1999)  does not work. Why?

 Most of Older D7 free versions work only when installed on Drive C, So move D7 folder to any where on your Hard Drive C and update shortcuts.

3- What is the quick design tools on D7 menu?

 In simple words they are a set of quick tools, each one of them has the following characteristics:

1- It doesn't need you to create a new project

2- It doesn't produce any reports

3- No graphics support

4- No access command line interface

5- It doesn't save its data.

4- What is the on-demand tutorial videos?

It is a tree on the left top corner of D7 software main window where you can expand and browse the tree, double click any icon to launch a quick tutorial video before you start working on any module. 
The tree icons are similar to those found on all toolbars and main menu icons for easy identification. 

5- I can see a message saying , D7 switched to development mode , what is that?

Development mode is a test mode not for the user . Only us has the right to switch D7e to development mode for testing purposes. It may happens when using unlicensed or pirated copy, if that happened with you, stop using the App and lets know. 


6- I noticed that D7 is using older rebar sizes such as 13 MM , How can I change that?

 D7 is using the standard ASTM rebar sizes as the default or pre-defined rebar sizes ,you can replace all sizes from D7 configuration menu to meet your demands.

7-How do I know my software ID?

Software ID is written on the left side of D7 installation CD. you can get it by typing the command (#999) without brackets at the command prompt.

 

8-Why D7 does not remember any rebar diameters changes made on the configuration window?

Every time D7 runs It loads and executes the script autoexec.d7s ,we have included some commands to replace the default standard ASTM rebar diameters , please locate the file autoexec.d7s on your hard drive, make a backup copy and delete it, restart D7 and you will see the changes you made.

9-What are the contents of the compressed file attached to requesting technical report?

D7 include the following files to the submitted archive:

D7 log file
D7 ini file
D7 config file
D7 autoexec file
Global variables
Local variables
List of D7 files
D7 version
D7 built
Last update
Windows version
User name
Serial number
Activation code.

10-How do I update D7?

Connect to the Internet and use one of the following methods to update D7 and do the following:

1- From the pull down menu click {Check of update} menu item or on the command prompt type the command {update}

2- Login to your account and download any updates {.dup file type} if available
Then open the update file  by double clicking the file or opening it by clicking {Open update file} menu item

 

11-How do I send a technical report if D7 failed to start?

Usually reports are sent from D7, but in such case if D7 failed to start, you can use an a separate tool  for preparing and sending the report.

From windows Start menu and under Programs
D7e ->Send report

12-How do I know a project contents?

Open D7 configuration window select -> Interface , and tick the check box (Always show project contents)
or at the command line prompt type (setvarb isactvprjman ON)

13-How do i execute a D7 script?

There are 2 ways to do so:

1- At the command prompt type the command load browse hour hard drive and locate the D7 script file then click OK.

2- Use the command execute

Example :  if the script file name is (somescript.d7s) and saved in drive C root directory

execute c:\\somescript.d7s

14- I received this error message ( Failed to create AutoCAD file name ...)?
 

The exported file is opened on Autocad, Close the file on Autocad to enable D7 to re-create and update  the file.

 

15- Why I'm seeing this error message (AutoCAD layer already existed....)?
 

Error message : AutoCAD layer already existed.

Currently please disregard that error message
Basically it is a warning but it is categorized as an error message because in very seldom cases D7e maybe stops .

The reason of this error message is in some cases D7e tries to insert new entities to the AutoCAD file and create a layer that is already existed.

16- How can I buy D7 App?
 

Currently not available as we are looking for an alternative method of protection the USB dongle, Once it's available for sale a clear link will be shown on the home page of this website.